Free SSL certificates with AutoSSL

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Every website on our cPanel servers gets a free SSL certificate from AutoSSL, so visitors can use your site securely over https://. AutoSSL installs the certificate automatically and renews it before it expires. You don't need to buy, request or renew anything.

AutoSSL covers each domain and subdomain in your account, including the www. version and the mail. address, as long as they point to our server.

Check your certificates

1. Log in to cPanel and go to Security > SSL/TLS Status.

2. Each domain shows its certificate status. A green padlock means it's covered.

3. If a domain isn't covered yet, click Run AutoSSL. It takes a few minutes.

To send all visitors to the secure address, go to Domains > Domains and turn on Force HTTPS Redirect for your domain.

If a domain doesn't get a certificate

The status on SSL/TLS Status explains why. The most common reasons are:

  • The domain doesn't point to our server yet. AutoSSL can only issue a certificate once the domain's DNS points here. After you change nameservers or DNS records, allow a few hours, then click Run AutoSSL again.
  • Cloudflare or another proxy. If the domain uses Cloudflare's proxy, set Cloudflare's SSL mode to Full (strict), and make sure nothing blocks the /.well-known/ folder, which AutoSSL uses to confirm the domain.
  • Rules that block verification. Rules in your .htaccess file, or a security plugin, can block the /.well-known/ folder. Allow access to it, then run AutoSSL again.
  • Unused subdomains. Subdomains you don't use, such as cpanel. or webdisk., can show as not covered. That's harmless.

Mixed content warnings

If your site has a certificate but the browser still shows a warning or no padlock, the page is loading some images or scripts over http://. Update those links to https://. In WordPress, update the WordPress Address and Site Address under Settings > General to start with https://.

Your own server

On a cloud server or dedicated server, AutoSSL is set up in WHM under SSL/TLS > Manage AutoSSL. Choose a provider, such as Let's Encrypt or Sectigo, and click Run AutoSSL For All Users. The Logs tab shows what happened for each domain. See cPanel's Manage AutoSSL documentation.

If you need a certificate with extra validation, such as an organization-validated certificate, please open a support ticket in the Sales and Billing department.

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