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Welcome to the Acenet, Inc. Documentation Library

Here you can find the collective sum of Acenet's knowledge (or at least what we've been able to write down so far). Our mission is to provide our clients with the resources they need to accomplish their goals with an Acenet hosting package. Whether you're a Shared Hosting client, a Dedicated Server owner, or somewhere in between, our Documentation Library helps you get the job done.

To make the best use of this Library, we suggest using the search bar in the upper right hand corner of the page. If you're unsure where to get begin, we've included some of our recommended getting started documentation below.

Who are You?

I'm a Shared Hosting client

Getting Started with Shared Hosting
Configuring your Email Client
Connecting with FTP
cPanel General Usage

I'm a VPS Hosting client

LAMP Guides
How to Install cPanel
VPS Control Panel

I'm a Dedicated Server client

LAMP Guides
How to Install cPanel
Monitoring your Server Bandwidth with Cacti

I'm a Reseller Hosting client

Creating a Package
Creating an Account with a Package

General FAQ

Here are some of the most frequent general usage questions we get asked by our clients. More information can be found in the Technical Support FAQ or Sales and Billing FAQ categories.

How do I transfer my domain registration to Acenet?
How can I clear my internet browser's cache?
How do I upgrade to the latest web hosting package?
How do I cancel my hosting account/server?
How can I change my main domain?