Routing Mail to SpamExperts

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Revision as of 15:42, 16 May 2018 by Docs admin (Talk | contribs) (Route Mail to SpamExperts Mail Servers)

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SpamExperts allows you to add any domain under your account to the SpamExperts email filtering cluster. You can set up filtering on your main domain, or on any addon domain you wish using these instructions. You will need to specify the domain to filter, and then route mail to the SpamExperts cluster.

If you have ordered a SpamExperts 10 pack, you can specify the domains to filter using the exact same instructions, just Bind the additional domains.


Specify Domain(s) to filter

Before proceeding, you will want to make sure that you have received the Welcome email that gets set out automatically to your primary contact email address.

1) Log into your Client Area


2) Go to Services -> My Services.

Services myservices.png


3) Under My Services, find the SpamExperts item, mouse over it to highlight it, and click


4) On the next page, click the Login to Panel button at the bottom. You will be automatically logged into the SpamExperts panel.

Logintopanel.png


5) Within the SpamExperts panel, under Domains, click Add Domain

Adddomain.png


6) Enter your domain name, and click Continue. This will add the domain to the spam filter.

Continue.png


Once this is done, you will need to Route Mail to the SpamExperts cluster

Route Mail to SpamExperts Mail Servers

For Servers with cPanel

1) Log into cPanel, and go to Domains -> Zone Editor

Zone.png


2) On the Zone Editor page, scroll down to the domain name you want to set up SpamExperts on, and click on Manage to the far right on that line

Zone2.png

3) Just under the domain filter dialog box, click on the MX Link.


Zone3.png


4) Scroll down until you see the existing MX records. Delete any existing MX entries.

Zone4.png


5) Near the top of the zone editor, click on the Add Record button, and select Add MX Record.

Zone5.png

6) The following three MX records need to be added, one at a time.

10 mx.spamexperts.com
20 fallbackmx.spamexperts.eu
30 lastmx.spamexperts.net


Zone6.png


For Servers without cPanel

If the original MX record is pointing to one of our servers, you will only need to manually edit your DNS Zone and use just the three MX records above. SpamExperts will deliver all of the filtered mail to the server your original MX record was pointing to.