Difference between revisions of "How to cancel your domain registration"

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<html><strong>1) </strong>Log into your billing account:
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[1] Log into your {{Client Area}}
  <a href="https://billing.ace-host.net">https://billing.ace-host.net</a>
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If you do not have access to your billing account with us, you can request a password reset here:<br /> <br /> <a id="articlelink" href="https://billing.ace-host.net/pwreset.php">Billing Account Password Reset</a>
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If you do not have access to your billing account with us, you can request a password reset here:
<strong>2) </strong>Click on the <img title="My Domains" src="http://esupport.acenet-inc.net/knowledgebase_images/mydomains_whmcs.jpg" alt="My Domains" width="73" height="19" /> tab.  
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<strong>3) </strong>Click the View Details icon <img title="View Details" src="http://esupport.acenet-inc.net/knowledgebase_images/view_details_whmcs.jpg" alt="View Details" width="30" height="23" /> to the right of the domain registration you're wanting to cancel.  
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{{Client Area Password Reset}}
<strong>4) </strong>Click the <img title="Disable Auto Renew" src="http://esupport.acenet-inc.net/knowledgebase_images/disable_auto_renew_whmcs.jpg" alt="Disable Auto Renew" width="133" height="28" /> button.  
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Please note - if you're wanting to cancel multiple domain registrations, you will need to cancel each domain registration individually. Also, this will not cancel any hosting account/server you may be hosting the domain registration(s) on. You need to cancel hosting accounts/servers individually as well. You can view our knowledgebase article on how to cancel a hosting account/server here:
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[2] Click on the [[File:Mydomains_whmcs.jpg]] tab.  
<a title="How do I cancel my hosting account/server?" href="https://esupport.acenet-inc.net/index.php?/Knowledgebase/Article/View/4/34/how-do-i-cancel-my-hosting-accountserver">How do I cancel my hosting account/server?</a> </html> [[Category:Sales
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[3] Click the View Details icon [[File:View details whmcs.jpg ]] to the right of the domain registration you're wanting to cancel.  
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[4] Click the [[File:Disable_auto_renew_whmcs.jpg‎]] button.  
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{{note|If you're wanting to cancel multiple domain registrations, you will need to cancel each domain registration individually. Also, this will not cancel any hosting account/server you may be hosting the domain registration(s) on. You need to cancel hosting accounts/servers individually as well. You can view our knowledgebase article on [[How do I cancel my hosting account/server?]] }}
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[[Category:Sales and Billing FAQ]]

Revision as of 17:20, 5 October 2012

[1] Log into your Client Area

If you do not have access to your billing account with us, you can request a password reset here:

Client Area Password Reset

[2] Click on the Mydomains whmcs.jpg tab.

[3] Click the View Details icon View details whmcs.jpg to the right of the domain registration you're wanting to cancel.

[4] Click the Disable auto renew whmcs.jpg button.

If you're wanting to cancel multiple domain registrations, you will need to cancel each domain registration individually. Also, this will not cancel any hosting account/server you may be hosting the domain registration(s) on. You need to cancel hosting accounts/servers individually as well. You can view our knowledgebase article on How do I cancel my hosting account/server?