Difference between revisions of "How to cancel your domain registration"

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{{Client Area Password Reset}}
 
{{Client Area Password Reset}}
  
'''2'''. Click on the [[File:domains_whmcs.jpg|link=]] tab.  
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'''2'''. Click on the [[File:mydomains_whmcs.jpg|link=]] tab.  
  
 
'''3'''. Click the View Details icon [[File:View details whmcs.jpg|link=]] to the right of the domain registration you're wanting to cancel.  
 
'''3'''. Click the View Details icon [[File:View details whmcs.jpg|link=]] to the right of the domain registration you're wanting to cancel.  

Revision as of 14:33, 3 December 2015

Here at Acenet, your satisfaction is our mission. If there’s anything we can do to exceed your expectations or improve your Acenet experience, please reach out to us. We’re here to help!

To cancel your domain registration, simply disable auto-renewal. Here's how:

1. Log into your Client Area

Misplaced your password? No problem. Go here to reset it:

Client Area Password Reset

2. Click on the Mydomains whmcs.jpg tab.

3. Click the View Details icon View details whmcs.jpg to the right of the domain registration you're wanting to cancel.

4. Click the Disable auto renew whmcs.jpg button.

If you're wanting to cancel multiple domain registrations, you will need to cancel each domain registration individually. Also, this will not cancel any hosting account/server you may be hosting the domain registration(s) on. You need to cancel hosting accounts/servers individually as well. You can view our article on How to cancel your hosting service.

IMPORTANT: If you have a PayPal Payment Subscription setup for this service, you will want to cancel your subscription through PayPal Account. Here is PayPal's Help Center Article on Canceling Payment Subscription.