Difference between revisions of "How can I find my cPanel username"

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<html> Below are instructions on how you can find your cPanel username if you have a shared web hosting plan with Acenet.  
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Below are instructions on how you can find your cPanel username if you have a shared web hosting plan with Acenet.  
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<strong>1)</strong> Log into your billing account:
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<a href="https://billing.ace-host.net">https://billing.ace-host.net</a>
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[1] Log into your {{Client Area}}
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If you do not have access to your billing account with us, you can request a password reset here:<br /> <br /> <a id="articlelink" href="https://billing.ace-host.net/pwreset.php">Billing Account Password Reset</a>
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<strong>2)</strong> Click on the <img title="My Services" src="http://esupport.acenet-inc.net/knowledgebase_images/myservices_whmcs.jpg" alt="My Services" width="76" height="19" /> tab.  
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If you do not have access to your Client Area with us, you can request a password reset here:
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<strong>3)</strong> Click the View Details icon <img title="View Details Icon" src="http://esupport.acenet-inc.net/knowledgebase_images/view_details_whmcs.jpg" alt="View Details Icon" width="30" height="23" /> to the right of the 'Product/Service' you're wanting to find the cPanel username of.  
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<strong>4)</strong> Click on the <img title="Login to cPanel" src="http://esupport.acenet-inc.net/knowledgebase_images/login_to_cpanel_whmcs.jpg" alt="Login to cPanel" width="98" height="27" /> button.  
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{{Client Area Password Reset}}
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<strong>5)</strong> Your cPanel username will be provided in the 'Username' field of the cPanel login page:  
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<img style="float: left;" title="cPanel Login Page" src="http://esupport.acenet-inc.net/knowledgebase_images/cpanel_username.jpg" alt="cPanel Login Page" width="364" height="336" /> </html> [[Category:Technical Support FAQ]]
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[2] Click on the [[File:Myservices_whmcs.jpg‎]] tab.  
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[3] Click the View Details icon [[File:View details whmcs.jpg]] to the right of the 'Product/Service' you're wanting to find the cPanel username of.  
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[4] Click on the [[File:Login_to_cpanel_whmcs.jpg]] button.  
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[5] Your cPanel username will be provided in the 'Username' field of the cPanel login page:  
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[[File:Cpanel_username.jpg‎]]
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[[Category:Technical Support FAQ]]

Revision as of 16:36, 5 October 2012

Below are instructions on how you can find your cPanel username if you have a shared web hosting plan with Acenet.

[1] Log into your Client Area

If you do not have access to your Client Area with us, you can request a password reset here:

Client Area Password Reset

[2] Click on the Myservices whmcs.jpg tab.

[3] Click the View Details icon View details whmcs.jpg to the right of the 'Product/Service' you're wanting to find the cPanel username of.

[4] Click on the Login to cpanel whmcs.jpg button.

[5] Your cPanel username will be provided in the 'Username' field of the cPanel login page:

Cpanel username.jpg

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