Difference between revisions of "CDP Backup Failure"

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(Created page with "=== CDP Backup Failure - Cannot Connect to Server=== This is the most common error seen with CDP Backups. In order to resolve this, please run the following commands: <syn...")
 
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<syntaxhighlight lang="bash">
 
<syntaxhighlight lang="bash">
yum update serverbackup*
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yum -y update serverbackup*
 
serverbackup-setup --get-module
 
serverbackup-setup --get-module
 
service cdp-agent restart
 
service cdp-agent restart

Revision as of 20:25, 4 May 2015

CDP Backup Failure - Cannot Connect to Server

This is the most common error seen with CDP Backups. In order to resolve this, please run the following commands:

yum -y update serverbackup*
serverbackup-setup --get-module
service cdp-agent restart

This will update the R1Soft CDP Agent software and kernel module, and restart the CDP Agent software. The next CDP Backup should run successfully.

If you receive any additional errors, or would like a Systems Administrator to take a look at your backups, please login to your Client Area and open a new support ticket.