Managed Services Bundle
Acenet's experts take a special interest in your server environment. You will be asked about your server's role and Acenet's experts will tune, tweak, and optimize your server's configurations the best they know how. This includes security hardening -- locking down the security of your server as tight as possible. The managed services bundle is perfect for Cloud and Dedicated Server Administrators who don't have the time to administer their own server or who are just getting started running their first virtual machine.
Systems Administration Assistance
You get up to two hours of help each month with Acenet's system administration assistance. You can use these instances to get help with anything familiar to Acenet's experts. Others have requested help with security audits, script installations, website migrations, initial service configurations and performance tuning, for example.
A single support request counts as at least 15 minutes of assistance.
Acenet's experts have vast familiarity with cPanel and CentOS environments. Anything else, just ask.
Rapid-Response Monitoring
Acenet's experts will monitor your server round-the-clock and automatically resolve any service problems -- fast.
Want to enjoy uninterrupted sleep, weekends off and vacations? Well this is the service that allows system administrators to sleep all night, play all weekend and actually go on vacation without worrying about their virtual server.
System Updates
Keeping all your system software updated is one of the most important things you can do to keep your virtual machine secure. Acenet's experts will keep your system software, such as the kernel, Apache, PHP and MySQL, updated to the latest version.
If you have any additional questions, please open a support ticket from your Client Area