How to cancel your domain registration: Difference between revisions

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<html><strong>1) </strong>Log into your billing account:
[1] Log into your {{Client Area}}
  <a href="https://billing.ace-host.net">https://billing.ace-host.net</a>
   
If you do not have access to your billing account with us, you can request a password reset here:<br /> <br /> <a id="articlelink" href="https://billing.ace-host.net/pwreset.php">Billing Account Password Reset</a>
If you do not have access to your billing account with us, you can request a password reset here:
<strong>2) </strong>Click on the <img title="My Domains" src="http://esupport.acenet-inc.net/knowledgebase_images/mydomains_whmcs.jpg" alt="My Domains" width="73" height="19" /> tab.  
 
<strong>3) </strong>Click the View Details icon <img title="View Details" src="http://esupport.acenet-inc.net/knowledgebase_images/view_details_whmcs.jpg" alt="View Details" width="30" height="23" /> to the right of the domain registration you're wanting to cancel.  
{{Client Area Password Reset}}
<strong>4) </strong>Click the <img title="Disable Auto Renew" src="http://esupport.acenet-inc.net/knowledgebase_images/disable_auto_renew_whmcs.jpg" alt="Disable Auto Renew" width="133" height="28" /> button.  
 
Please note - if you're wanting to cancel multiple domain registrations, you will need to cancel each domain registration individually. Also, this will not cancel any hosting account/server you may be hosting the domain registration(s) on. You need to cancel hosting accounts/servers individually as well. You can view our knowledgebase article on how to cancel a hosting account/server here:
[2] Click on the [[File:Mydomains_whmcs.jpg]] tab.  
<a title="How do I cancel my hosting account/server?" href="https://esupport.acenet-inc.net/index.php?/Knowledgebase/Article/View/4/34/how-do-i-cancel-my-hosting-accountserver">How do I cancel my hosting account/server?</a> </html> [[Category:Sales
 
[3] Click the View Details icon [[File:View details whmcs.jpg ]] to the right of the domain registration you're wanting to cancel.  
 
[4] Click the [[File:Disable_auto_renew_whmcs.jpg‎]] button.  
 
{{note|If you're wanting to cancel multiple domain registrations, you will need to cancel each domain registration individually. Also, this will not cancel any hosting account/server you may be hosting the domain registration(s) on. You need to cancel hosting accounts/servers individually as well. You can view our knowledgebase article on [[How do I cancel my hosting account/server?]] }}
[[Category:Sales and Billing FAQ]]

Revision as of 12:20, 5 October 2012

[1] Log into your Client Area

If you do not have access to your billing account with us, you can request a password reset here:

Client Area Password Reset

[2] Click on the tab.

[3] Click the View Details icon to the right of the domain registration you're wanting to cancel.

[4] Click the button.

If you're wanting to cancel multiple domain registrations, you will need to cancel each domain registration individually. Also, this will not cancel any hosting account/server you may be hosting the domain registration(s) on. You need to cancel hosting accounts/servers individually as well. You can view our knowledgebase article on How do I cancel my hosting account/server?
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