How can I find my cPanel username: Difference between revisions

Revision as of 16:16, 28 April 2016

Below are instructions on how you can find your cPanel username if you have a shared web hosting plan with Acenet.

[1] Log into your Client Area

If you do not have access to your Client Area with us, you can request a password reset here:

[2] Click on Services and then My Services.

[3] Next to the hosting package you are wanting to find the cPanel username of, click on View Details.

[4] Click on Change Password.

[5] Your cPanel username will be provided next to Username/Password.

@@ Line 7: / Line 7: @@
 {{Client Area Password Reset}}
-[2] Click on the [[File:Myservices_whmcs.jpg‎]] tab.
+[2] Click on Services and then My Services.
-[3] Click the View Details icon [[File:View details whmcs.jpg]] to the right of the 'Product/Service' you're wanting to find the cPanel username of.
+[3] Next to the hosting package you are wanting to find the cPanel username of, click on View Details.
-[4] Click on the [[File:Login_to_cpanel_whmcs.jpg]] button.
+[4] Click on Change Password.
-[5] Your cPanel username will be provided in the 'Username' field of the cPanel login page:
+[5] Your cPanel username will be provided next to Username/Password.
-[[File:Cpanel_username.jpg‎]]
 [[Category:Technical Support FAQ]]
 [[Category:WHMCS]]