Update your domain's contact information: Difference between revisions

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Rewritten for the current Client Area (WHMCS 8), checked against the live Client Area
 
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If your domain is registered through Acenet, please follow these instructions to update your whois contact information.
If your domain is registered with Acenet, you can update its contact (WHOIS) information, such as the owner's name, address and email address, in the Client Area.


[1] Login to your {{Client Area}}
<span style="color: red;">'''Changing the owner's (registrant's) name, organization or email address can place a 60-day transfer lock on the domain.'''</span> During that time the domain can't be moved to another registrar.


[2] Click the My Domains tab (top menu bar)
'''1.''' Log in to the [https://billing.ace-host.net Client Area].


[3] Click the View Details icon to the right of your domain name
'''2.''' Click '''Domains''', then '''My Domains'''.


[4] Scroll to the bottom of the next page
'''3.''' Click the domain you want to update.


[5] Click the Contact Information button under Management Tools.  
'''4.''' Click '''Contact Information''' in the menu on the left.


You may enter any contact information of your choosing. Please note that it may take several hours before the changes propagate the internet and appear online. [[Category:WHMCS (Client Area)]]
'''5.''' Update the contact details and click '''Save Changes'''.
 
A verification email may be sent to the domain's current owner email address to confirm the change. It can take several hours for the update to show up in WHOIS lookups.
 
'''.uk domains:''' contact details for .uk domains are managed through Nominet. See [https://www.nominet.uk Nominet's website] for how to change them.
 
[[Category:WHMCS]]

Latest revision as of 00:50, 27 October 2026

If your domain is registered with Acenet, you can update its contact (WHOIS) information, such as the owner's name, address and email address, in the Client Area.

Changing the owner's (registrant's) name, organization or email address can place a 60-day transfer lock on the domain. During that time the domain can't be moved to another registrar.

1. Log in to the Client Area.

2. Click Domains, then My Domains.

3. Click the domain you want to update.

4. Click Contact Information in the menu on the left.

5. Update the contact details and click Save Changes.

A verification email may be sent to the domain's current owner email address to confirm the change. It can take several hours for the update to show up in WHOIS lookups.

.uk domains: contact details for .uk domains are managed through Nominet. See Nominet's website for how to change them.

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