Update your domain's contact information: Difference between revisions

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If your domain is registered through Acenet, please follow these instructions to update your WHOIS contact information.
If your domain is registered with Acenet, you can update its contact (WHOIS) information, such as the owner's name, address and email address, in the Client Area.


[1] Login to your {{Client Area}}
<span style="color: red;">'''Changing the owner's (registrant's) name, organization or email address can place a 60-day transfer lock on the domain.'''</span> During that time the domain can't be moved to another registrar.


[2] Click the "Domains" tab (top menu bar), and Click on "My Domains"
'''1.''' Log in to the [https://billing.ace-host.net Client Area].


[[File:Domain_tab.png]]
'''2.''' Click '''Domains''', then '''My Domains'''.


[3] Click the "Manage Domain" tab next to the domain name you wish to update, and Click on "Edit Contact Information"
'''3.''' Click the domain you want to update.


[[File:Manage_domain.png]]
'''4.''' Click '''Contact Information''' in the menu on the left.


[4] Enter the contact Information you wish to update (You may enter any contact information of your choosing.)
'''5.''' Update the contact details and click '''Save Changes'''.


[5] Click on "Save Changes" when you are done updating the contact information
A verification email may be sent to the domain's current owner email address to confirm the change. It can take several hours for the update to show up in WHOIS lookups.


[[File:Save_changes.png]]
'''.uk domains:''' contact details for .uk domains are managed through Nominet. See [https://www.nominet.uk Nominet's website] for how to change them.


Please note that a Verification Email is send out to the current registrant email address to verifying the update(s). It may take several hours before the changes propagate the internet and appear online. [[Category:WHMCS]]
[[Category:WHMCS]]
 
 
For .UK domains, all WHOIS information would need to be changed through Nominet (www.nominet.org.uk). Here is Nominet's link on how the registrant correction procedure works:
 
[http://www.nominet.org.uk/uk-domain-names/manage-your-domain/transfer/transfers-dissolved-companies http://www.nominet.org.uk/uk-domain-names/manage-your-domain/transfer/transfers-dissolved-companies]

Latest revision as of 00:50, 27 October 2026

If your domain is registered with Acenet, you can update its contact (WHOIS) information, such as the owner's name, address and email address, in the Client Area.

Changing the owner's (registrant's) name, organization or email address can place a 60-day transfer lock on the domain. During that time the domain can't be moved to another registrar.

1. Log in to the Client Area.

2. Click Domains, then My Domains.

3. Click the domain you want to update.

4. Click Contact Information in the menu on the left.

5. Update the contact details and click Save Changes.

A verification email may be sent to the domain's current owner email address to confirm the change. It can take several hours for the update to show up in WHOIS lookups.

.uk domains: contact details for .uk domains are managed through Nominet. See Nominet's website for how to change them.

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