Update your domain's contact information: Difference between revisions

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Rewritten for the current Client Area (WHMCS 8), checked against the live Client Area
 
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If your domain is registered through Acenet, please follow these instructions to update your whois contact information.
If your domain is registered with Acenet, you can update its contact (WHOIS) information, such as the owner's name, address and email address, in the Client Area.


[1] Login to your {{Client Area}}
<span style="color: red;">'''Changing the owner's (registrant's) name, organization or email address can place a 60-day transfer lock on the domain.'''</span> During that time the domain can't be moved to another registrar.


[2] Click the "Domains" tab (top menu bar), and Click on "My Domains"
'''1.''' Log in to the [https://billing.ace-host.net Client Area].


[3] Click the "Manage Domain" tab next to the domain name you wish to update, and Click on "Edit Contact Information"
'''2.''' Click '''Domains''', then '''My Domains'''.


You may enter any contact information of your choosing. Please note that Verification Email is send out the current registrant email address for verifying the updates. It may take several hours before the changes propagate the internet and appear online. [[Category:WHMCS (Client Area)]]
'''3.''' Click the domain you want to update.


'''4.''' Click '''Contact Information''' in the menu on the left.


For .UK domains, all WHOIS information would need to be changed through Nominet (www.nominet.org.uk). Here is Nominet's link on how the registrant correction procedure works:
'''5.''' Update the contact details and click '''Save Changes'''.


[http://www.nominet.org.uk/uk-domain-names/manage-your-domain/transfer/transfers-dissolved-companies http://www.nominet.org.uk/uk-domain-names/manage-your-domain/transfer/transfers-dissolved-companies]
A verification email may be sent to the domain's current owner email address to confirm the change. It can take several hours for the update to show up in WHOIS lookups.
 
'''.uk domains:''' contact details for .uk domains are managed through Nominet. See [https://www.nominet.uk Nominet's website] for how to change them.
 
[[Category:WHMCS]]

Latest revision as of 00:50, 27 October 2026

If your domain is registered with Acenet, you can update its contact (WHOIS) information, such as the owner's name, address and email address, in the Client Area.

Changing the owner's (registrant's) name, organization or email address can place a 60-day transfer lock on the domain. During that time the domain can't be moved to another registrar.

1. Log in to the Client Area.

2. Click Domains, then My Domains.

3. Click the domain you want to update.

4. Click Contact Information in the menu on the left.

5. Update the contact details and click Save Changes.

A verification email may be sent to the domain's current owner email address to confirm the change. It can take several hours for the update to show up in WHOIS lookups.

.uk domains: contact details for .uk domains are managed through Nominet. See Nominet's website for how to change them.

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