Update your account details: Difference between revisions

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Rewritten for the current Client Area (WHMCS 8), checked against the live Client Area
 
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This demo will show you how to change your contact information on file for your billing account with us. You must first be logged into your billing account with us to do so. You can access your Client Area here:
Your account details are your company name, address, phone number, the email address we send account emails to, and which types of email you receive.


{{Client Area}}
'''1.''' Log in to the [https://billing.ace-host.net Client Area].


If you do not have access to your Client Area, you can request a password reset here:
'''2.''' Click '''Hello, ''your name''!''' at the top right, then '''Account Details'''.


{{Client Area Password Reset}}
'''3.''' Update the details you want to change. On this page you can also:
* choose your preferred '''Payment Method''' and '''Default Billing Contact''',
* choose your '''Language''',
* choose which emails you receive under '''Email Preferences''': general, invoice, support, product, domain and affiliate emails.


{{video|/swffiles/WHMCS/changecontact/changecontact.html}}
'''4.''' Click '''Save Changes'''.


[1] Click on "My Details"
To change the email address you log in with, see [[Change your email address]]. To have someone else receive copies of certain emails, see [[Add a contact to your account]].


[2] Make your desired changes to your contact information
[[Category:WHMCS]]
 
{{note|You cannot change your "First Name", "Last Name", or "Email Address". You will need to contact our sales and billing department to have those fields changed. You can access our {{Helpdesk}}.}}
 
[3] Click the "Save Changes" button once you have finished making your desired changes to your contact information
 
[[Category:WHMCS (Billing Area)]]

Latest revision as of 00:50, 27 October 2026

Your account details are your company name, address, phone number, the email address we send account emails to, and which types of email you receive.

1. Log in to the Client Area.

2. Click Hello, your name! at the top right, then Account Details.

3. Update the details you want to change. On this page you can also:

  • choose your preferred Payment Method and Default Billing Contact,
  • choose your Language,
  • choose which emails you receive under Email Preferences: general, invoice, support, product, domain and affiliate emails.

4. Click Save Changes.

To change the email address you log in with, see Change your email address. To have someone else receive copies of certain emails, see Add a contact to your account.

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