CloudLinux Resource Limits

To stop other users from starving your website of precious system resources, Acenet has installed the CloudLinux Operating System (OS).

The CloudLinux OS protects you by limiting the maximum amount of resources that a single cPanel account can consume. This ensures there are always enough resources to keep every website running fast.

Acenet uses the cPanel recommended default limits, which are generous and only intended to prevent abuse: 100% of 1 CPU core, 1GB RAM and 20 simultaneous PHP/CGI processes.

Is your website hitting the limits?

You can check your resource usages inside cPanel, going to Logs -> Resource usage. If you hit any limits in the last 24 hours, there will be a summary on this page. You can also view charts and graphs by clicking on the details link.

Help, I am hitting a limit! How can I reduce my resource usage?

[1] You can try disabling plugins, disabling any special features, and/or repairing your database(s).

[2] You can look into optimizing your script(s). Your webmaster or the script developers should be able to assist with this.

[3] If you have addon domains, you may want to upgrade to a Reseller Hosting plan. A reseller plan will let you create separate cPanel accounts for your various addon domains. Since the Cloudlinux limits are on a per-cPanel account basis, that will let each of your domains have separate resources. For more information about our Reseller Hosting packages, please see our Reseller Hosting page.

Still need more resources?

If you're unable to reduce your account's resource usages, it is simply no longer suitable for a shared hosting environment. You might want to consider upgrading to one of our virtual servers if this is the case. You can view our virtual server offerings at our VPS Hosting page.

Our most basic virtual server offers an amazing amount of resources at a very fair cost. You can create additional Reseller or cPanel accounts with your own virtual server. If you go with a VPS with cPanel and Managed Services, we will migrate your account(s) over to your virtual server for FREE.