https://kb.acenet.us/index.php?action=history&feed=atom&title=Upload_files_to_your_websiteUpload files to your website - Revision history2026-10-27T22:07:45ZRevision history for this page on the wikiMediaWiki 1.45.6https://kb.acenet.us/index.php?title=Upload_files_to_your_website&diff=2993&oldid=prevDocs admin: Rewritten for current Acenet services (Main Page refresh)2026-10-27T18:21:32Z<p>Rewritten for current Acenet services (Main Page refresh)</p>
<p><b>New page</b></p><div>There are two easy ways to upload and manage your website's files: '''File Manager''' in cPanel, which works in your browser, and an '''FTP program''' such as FileZilla, which is better for many files or large folders.<br />
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Your main website's files go in the '''public_html''' folder. Each additional domain or subdomain has its own folder, shown under '''Domains''' in cPanel.<br />
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== File Manager ==<br />
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'''1.''' Log in to cPanel and go to '''Files''' > '''File Manager'''.<br />
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'''2.''' Open the folder you want, for example public_html.<br />
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'''3.''' Click '''Upload''' and choose your files. To upload a whole website at once, upload it as a .zip file, then right-click it and choose '''Extract'''.<br />
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File Manager can also edit, move, rename, compress and delete files, and change permissions.<br />
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== FTP with FileZilla ==<br />
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FileZilla is a free FTP program for Windows, Mac and Linux, available from [https://filezilla-project.org/ filezilla-project.org]. Other FTP programs, such as WinSCP and Cyberduck, work the same way.<br />
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'''1.''' In FileZilla, go to '''File''' > '''Site Manager''' > '''New site'''.<br />
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'''2.''' Enter:<br />
{| class="wikitable"<br />
! Setting !! Value<br />
|-<br />
| Protocol || FTP - File Transfer Protocol<br />
|-<br />
| Host || your domain name, for example ''example.com'', or your server's hostname<br />
|-<br />
| Port || 21<br />
|-<br />
| Encryption || Require explicit FTP over TLS<br />
|-<br />
| Logon type || Normal<br />
|-<br />
| User || your cPanel username, or an FTP account such as ''you@example.com''<br />
|-<br />
| Password || the matching password<br />
|}<br />
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'''3.''' Click '''Connect'''. If FileZilla asks you to trust the server's certificate, check that it's for your server, and click '''OK'''.<br />
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Your computer's files are on the left, and your hosting account is on the right. Drag files between them to upload or download.<br />
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'''Encryption''' matters: with '''Require explicit FTP over TLS''', your password and files are sent securely. Don't use plain FTP.<br />
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== FTP accounts ==<br />
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To give someone access to only one folder, for example a web designer, create a separate FTP account for them in cPanel under '''Files''' > '''FTP Accounts'''. Set its '''Directory''' to the folder they need. They log in with the full username shown, such as ''designer@example.com''.<br />
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== SFTP ==<br />
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If SSH is turned on for your account, you can also use '''SFTP''' (port 22) in FileZilla with an SSH key. See [[Connect to your server via SSH]].<br />
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== If you can't connect ==<br />
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* '''Login incorrect:''' check the username and password. FTP account usernames include the domain, for example ''designer@example.com''.<br />
* '''Connection timed out''' or the folder list doesn't load: make sure '''Encryption''' is set to '''Require explicit FTP over TLS''', and try again from a different network. Your IP address may also have been blocked after several failed logins; see [[Imunify360 website protection]].<br />
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If you still can't connect, please [[Open a support ticket|open a support ticket]].<br />
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[[Category:cPanel]]</div>Docs admin