How to cancel your hosting service - Revision history

Docs admin at 14:02, 12 January 2018

2018-01-12T14:02:21Z

← Older revision		Revision as of 10:02, 12 January 2018
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	==A few extra steps you should consider...==		==A few extra steps you should consider...==

	'''7. Confirm cancellation'''		'''6. Confirm cancellation'''

	The system will send you a confirmation email. You can also confirm the cancellation was successful by clicking on the arrow icon next to "Hello, NAME!", and click on "Email History". All emails Acenet sends you are logged there.		The system will send you a confirmation email. You can also confirm the cancellation was successful by clicking on the arrow icon next to "Hello, NAME!", and click on "Email History". All emails Acenet sends you are logged there.

	'''8. Cancel other hosting services'''		'''7. Cancel other hosting services'''

	Each hosting service must be cancelled separately. If you do not want other hosting services to renew, you must repeat the above process for each hosting service you wish to cancel.		Each hosting service must be cancelled separately. If you do not want other hosting services to renew, you must repeat the above process for each hosting service you wish to cancel.

	'''9. Disable domain registration auto renewal'''		'''8. Disable domain registration auto renewal'''

	If you do not want a domain registration to renew, you must take a different action. The following article shows you how to disable auto renewal for a domain registration:		If you do not want a domain registration to renew, you must take a different action. The following article shows you how to disable auto renewal for a domain registration:

Docs admin at 14:01, 12 January 2018

2018-01-12T14:01:00Z

← Older revision		Revision as of 10:01, 12 January 2018
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	{{Client Area Password Reset}}		{{Client Area Password Reset}}

	'''2'''. Click on 'Services' on the menu bar and then click 'My Services'.		'''2'''. Click 'Services' on the menu bar and then click 'My Services'.<br>
			<br>
			[[File:Services1.png]]
			<br>

			'''3'''. Click on 'Active' on the Product/Service you are wanting to cancel.<br>
			<br>
			[[File:Click service.png]]
			<br>

	~~'''3'''. Click on the Product/Service you are wanting to cancel.~~		'''4'''. Click on 'Request Cancellation' under 'Actions' to the left.<br>
			<br>
	'''4'''. Click on 'Request Cancellation' under 'Actions' to the left.		[[File:Request cancellation.png]]
			<br>

	'''5'''. Briefly describe your reason for Cancellation and then click the 'Request Cancellation' button.		'''5'''. Briefly describe your reason for Cancellation and then click the 'Request Cancellation' button.

Docs admin at 13:41, 12 January 2018

2018-01-12T13:41:52Z

← Older revision		Revision as of 09:41, 12 January 2018
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	'''2'''. Click on 'Services' on the menu bar and then click 'My Services'.		'''2'''. Click on 'Services' on the menu bar and then click 'My Services'.
	~~[[File:services.png]]~~

Docs admin at 13:41, 12 January 2018

2018-01-12T13:41:27Z

← Older revision		Revision as of 09:41, 12 January 2018
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	'''2'''. Click on 'Services' on the menu bar and then click 'My Services'.		'''2'''. Click on 'Services' on the menu bar and then click 'My Services'.
	[[File:]]		[[File:services.png]]

Docs admin at 13:40, 12 January 2018

2018-01-12T13:40:47Z

← Older revision		Revision as of 09:40, 12 January 2018
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	'''2'''. Click on 'Services' on the menu bar and then click 'My Services'.		'''2'''. Click on 'Services' on the menu bar and then click 'My Services'.
			[[File:]]

Docs admin at 13:36, 12 January 2018

2018-01-12T13:36:21Z

← Older revision		Revision as of 09:36, 12 January 2018
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	{{Client Area Password Reset}}		{{Client Area Password Reset}}

	'''2'''. Click on 'Services' and then 'My Services'.		'''2'''. Click on 'Services' on the menu bar and then click 'My Services'.



	'''3'''. Click on the Product/Service you are wanting to cancel.		'''3'''. Click on the Product/Service you are wanting to cancel.

Docs admin at 14:31, 3 November 2016

2016-11-03T14:31:13Z

← Older revision		Revision as of 10:31, 3 November 2016
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	{{Client Area Password Reset}}		{{Client Area Password Reset}}

	'''2'''. Click on ~~the on the "~~Services~~" tab (next to "Home"),~~ and ~~click on "~~My Services~~" from the menu~~.		'''2'''. Click on 'Services' and then 'My Services'.

	'''3'''. Click on the Product/Service you are wanting to cancel.		'''3'''. Click on the Product/Service you are wanting to cancel.

	'''4'''. Click on Request Cancellation under Actions to the left.		'''4'''. Click on 'Request Cancellation' under 'Actions' to the left.

	'''5'''. Briefly describe your reason for Cancellation and then click the 'Request Cancellation' button.		'''5'''. Briefly describe your reason for Cancellation and then click the 'Request Cancellation' button.

Docs admin at 14:29, 3 November 2016

2016-11-03T14:29:33Z

← Older revision		Revision as of 10:29, 3 November 2016
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	'''2'''. Click on the on the "Services" tab (next to "Home"), and click on "My Services" from the menu.		'''2'''. Click on the on the "Services" tab (next to "Home"), and click on "My Services" from the menu.

	'''3'''. Click on ~~"View Details" to~~ the ~~right of the '~~Product/Service' you~~'re~~ wanting to cancel.		'''3'''. Click on the Product/Service you are wanting to cancel.

	'''4'''. Click on ~~the "Management~~ Actions~~" tab (next~~ to ~~"Information" and "Addons") or click on~~ the ~~arrow icon next to it, and click on "Request Cancellation"~~		'''4'''. Click on Request Cancellation under Actions to the left.

	'''5'''. ~~Specify~~ your reason for ~~cancellation in~~ the '~~Briefly Describe your reason for~~ Cancellation' ~~text field~~.		'''5'''. Briefly describe your reason for Cancellation and then click the 'Request Cancellation' button.

	~~'''6'''. Click on the "Request Cancellation" at the bottom.~~

	''Please note that hosting services will remain active until the end of the term in which the cancellation request is submitted.''		''Please note that hosting services will remain active until the end of the term in which the cancellation request is submitted.''

Docs admin at 15:11, 11 July 2016

2016-07-11T15:11:07Z

← Older revision		Revision as of 11:11, 11 July 2016
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	'''6'''. Click on the "Request Cancellation" at the bottom.		'''6'''. Click on the "Request Cancellation" at the bottom.

	''Please note that hosting services ~~are cancelled at~~ the end of the term in which the cancellation request is submitted.''		''Please note that hosting services will remain active until the end of the term in which the cancellation request is submitted.''

	==A few extra steps you should consider...==		==A few extra steps you should consider...==

Docs admin at 15:07, 11 July 2016

2016-07-11T15:07:05Z

← Older revision		Revision as of 11:07, 11 July 2016
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	'''6'''. Click on the "Request Cancellation" at the bottom.		'''6'''. Click on the "Request Cancellation" at the bottom.

			''Please note that hosting services are cancelled at the end of the term in which the cancellation request is submitted.''

	==A few extra steps you should consider...==		==A few extra steps you should consider...==