Clear your browser's cache - Revision history

Docs admin: Rewritten for current Acenet services (Main Page refresh)

2026-10-27T18:21:35Z

Rewritten for current Acenet services (Main Page refresh)

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-Each internet browser has its own way to clear its cache. There are instructions below on how to clear the cache of various popular internet browsers.
+Your browser keeps copies of the pages you visit, so they load faster next time. After you change your website, you may still see the old version until you clear those saved copies (the cache).
-{{note|If you're unable to see the Tools tab in your internet browser, you can press the 'Alt' key on your keyboard to have it appear.}}
+== Reload the page first ==
-==Mozilla Firefox==
+Often a hard reload is enough. It reloads the page you're on without using the cache:
-[1] Click the Menu icon [[File:Firefox clear now.jpg]] in the upper right corner.
+== Clear the cache ==
-[2] Select "Options".
+* '''Chrome, Edge and Firefox:''' press '''Ctrl + Shift + Delete''' (on a Mac, '''Command + Shift + Delete'''). Choose a time range such as '''All time''', tick '''Cached images and files''' (in Firefox, '''Temporary cached files and pages'''), untick everything else so you stay logged in to websites, and click '''Clear data''' or '''Clear'''.
-[3] Go to Privacy & Security panel.
+== Still seeing the old version? ==
-[4] Under the Cookies and Site Data section, click on the [[File:firefox_clearnow.jpg]] icon.
+* Try a private or incognito window, or another device. If it looks right there, it was your cache.
-[5] Remove the check mark in front of Cookies and Site Data.
+[[Category:cPanel]]

2026-10-27T18:21:14Z

Docs admin moved page How to clear your internet browser's cache to Clear your browser's cache: Clearer title (Main Page refresh, Oct 2026)

← Older revision	Revision as of 14:21, 27 October 2026
(No difference)

2020-03-21T19:31:24Z

Google Chrome

← Older revision		Revision as of 15:31, 21 March 2020
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	[1] On your computer, open Chrome.		[1] On your computer, open Chrome.

	[2] At the top right, click More .		[2] At the top right, click More [[File:chrome_menu.jpg]].

	[3] Click More tools and then Clear browsing data.		[3] Click More tools and then Clear browsing data.

2020-03-21T19:26:31Z

Google Chrome

← Older revision		Revision as of 15:26, 21 March 2020
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	==Google Chrome==		==Google Chrome==

	[1] ~~Click the Menu icon [[File:~~Chrome ~~menu icon~~.~~png]] in the upper right next to the address bar~~		[1] On your computer, open Chrome.

	[2] ~~Select Tools -> Clear browsing data~~		[2] At the top right, click More .

	[3] ~~Check 'Empty the cache'~~		[3] Click More tools and then Clear browsing data.

	[4] ~~Click~~ the ~~[[File:Chrome clear browsing~~.~~jpg]] button~~		[4] At the top, choose a time range. To delete everything, select All time.

	[5] Close any open windows of the browser for this to take full effect		[5] Next to "Cookies and other site data" and "Cached images and files," check the boxes.

			[6] Click Clear data.

			[7] Close any open windows of the browser for this to take full effect

	==Internet Explorer==		==Internet Explorer==

2020-03-21T19:21:30Z

Mozilla Firefox

← Older revision		Revision as of 15:21, 21 March 2020
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	[3] Go to Privacy & Security panel.		[3] Go to Privacy & Security panel.

	[4] Under the Cookies and Site Data section, click on the [[File:~~Example~~.jpg]] icon.		[4] Under the Cookies and Site Data section, click on the [[File:firefox_clearnow.jpg]] icon.

	[5] Remove the check mark in front of Cookies and Site Data.		[5] Remove the check mark in front of Cookies and Site Data.

	[6] With Cached Web Content check marked, click the "Clear" [[File:~~Example~~.jpg]] button.		[6] With Cached Web Content check marked, click the "Clear" [[File:firefox_clear.jpg]] button.

	[7] Close any open windows of the browser for this to take full effect		[7] Close any open windows of the browser for this to take full effect

2020-03-21T19:10:07Z

Mozilla Firefox

← Older revision		Revision as of 15:10, 21 March 2020
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	[1] Click the Menu icon [[File:Firefox clear now.jpg]] in the upper right corner.		[1] Click the Menu icon [[File:Firefox clear now.jpg]] in the upper right corner.

	[2] Select "Options".		[2] Select "Options".

	[3] Go to Privacy & Security panel.		[3] Go to Privacy & Security panel.

	[4] Under the Cookies and Site Data section, click on the [File:~~clear~~.jpg]] icon.		[4] Under the Cookies and Site Data section, click on the [[File:Example.jpg]] icon.

	[5] Remove the check mark in front of Cookies and Site Data.		[5] Remove the check mark in front of Cookies and Site Data.

	[6] With Cached Web Content check marked, click the "Clear" button.		[6] With Cached Web Content check marked, click the "Clear" [[File:Example.jpg]] button.

	[7] Close any open windows of the browser for this to take full effect		[7] Close any open windows of the browser for this to take full effect

2020-03-21T19:07:05Z

Mozilla Firefox

← Older revision		Revision as of 15:07, 21 March 2020
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	[3] Go to Privacy & Security panel.		[3] Go to Privacy & Security panel.

	[4] Under the Cookies and Site Data section, click on the [File:~~Example~~.jpg]] icon.		[4] Under the Cookies and Site Data section, click on the [File:clear.jpg]] icon.

	[5] Remove the check mark in front of Cookies and Site Data.		[5] Remove the check mark in front of Cookies and Site Data.

2020-03-21T19:05:39Z

Mozilla Firefox

← Older revision		Revision as of 15:05, 21 March 2020
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	[3] Go to Privacy & Security panel.		[3] Go to Privacy & Security panel.

	[4] Under the Cookies and Site Data section, click on the ~~"Clear Data..."[~~[File:Example.jpg]] icon.		[4] Under the Cookies and Site Data section, click on the [File:Example.jpg]] icon.

	[5] Remove the check mark in front of Cookies and Site Data.		[5] Remove the check mark in front of Cookies and Site Data.

2020-03-21T19:04:03Z

Mozilla Firefox

← Older revision		Revision as of 15:04, 21 March 2020
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	[3] Go to Privacy & Security panel.		[3] Go to Privacy & Security panel.

	[4] Under the Cookies and Site Data section, click on the "Clear Data..." icon.		[4] Under the Cookies and Site Data section, click on the "Clear Data..."[[File:Example.jpg]] icon.

	[5] Remove the check mark in front of Cookies and Site Data.		[5] Remove the check mark in front of Cookies and Site Data.

2020-03-21T18:52:44Z

Mozilla Firefox

← Older revision		Revision as of 14:52, 21 March 2020
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	==Mozilla Firefox==		==Mozilla Firefox==

	[1] Click the Menu icon [[File:~~Chrome menu icon~~.~~png~~]] in the upper right corner.		[1] Click the Menu icon [[File:Firefox clear now.jpg]] in the upper right corner.

	[2] Select "Options".		[2] Select "Options".