Cancel a domain registration - Revision history

Docs admin: Rewritten for current Acenet services (Main Page refresh)

2026-10-27T18:21:36Z

Rewritten for current Acenet services (Main Page refresh)

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-<html>
+To cancel a domain registration, turn off its auto-renewal. The domain stays registered and working until its expiry date, and then isn't renewed.
-To cancel your domain registration, simply disable auto-renewal. Here's how:
+'''1.''' Log in to the [https://billing.ace-host.net Client Area].
-'''1'''. Log into your {{Client Area}}
+'''2.''' Click '''Domains''', then '''My Domains'''.
-{{Client Area Password Reset}}
+'''3.''' Click the domain.
-'''2'''. Click 'Domains' on the menu bar and then click on 'My domains'. <br>
+'''4.''' Click '''Auto Renew''' in the menu on the left, then click '''Disable Auto Renew'''.
-IMPORTANT: If you have a PayPal Payment Subscription setup for this service, you will want to cancel your subscription through PayPal Account. Here is PayPal's Help Center Article on [https://www.paypal.com/selfhelp/article/FAQ2058/3 Canceling Payment Subscription].
+Repeat these steps for each domain you want to cancel.
-[[Category:Sales and Billing FAQ]]
+Things to know:

Docs admin: Docs admin moved page How to cancel your domain registration to Cancel a domain registration: Clearer title (Main Page refresh, Oct 2026)

2026-10-27T18:21:14Z

Docs admin moved page How to cancel your domain registration to Cancel a domain registration: Clearer title (Main Page refresh, Oct 2026)

← Older revision	Revision as of 14:21, 27 October 2026
(No difference)

Docs admin at 14:57, 12 January 2018

2018-01-12T14:57:04Z

← Older revision		Revision as of 10:57, 12 January 2018
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	<br>		<br>
	<br>		<br>

	'''4'''. Click on 'Auto Renew' under 'Overview' to the left.		'''4'''. Click on 'Auto Renew' under 'Overview' to the left.
	<br>		<br>
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	<br>		<br>
	<br>		<br>

	'''5'''. Click on the red 'Disable Auto Renew' button.		'''5'''. Click on the red 'Disable Auto Renew' button.
	<br>		<br>

Docs admin at 14:43, 12 January 2018

2018-01-12T14:43:07Z

← Older revision		Revision as of 10:43, 12 January 2018
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	{{Client Area Password Reset}}		{{Client Area Password Reset}}

	'''2'''. Click ~~on the~~ 'Domains' ~~tab~~ and click on 'My domains' ~~from~~ the ~~drop down window~~.		'''2'''. Click 'Domains' on the menu bar and then click on 'My domains'. <br>
			<br>
			[[File:My domains.png]]
			<br>
			<br>
			'''3'''. Click on 'Active' for the domain registration you are wanting to cancel.
			<br>
			<br>
			[[File:Domain active.png]]
			<br>
			<br>

	'''3'''. Click ~~the~~ '~~Manage Domain~~' ~~icon~~ to the ~~right of the domain registration you're wanting to cancel~~.		'''4'''. Click on 'Auto Renew' under 'Overview' to the left.
			<br>
	~~'''4'''. Click on the 'Auto Renew' tab and click the 'Disable~~ Auto ~~Renew' button~~.		<br>
			[[File:Auto renew.png]]
			<br>
			<br>

			'''5'''. Click on the red 'Disable Auto Renew' button.
			<br>
			<br>
			[[File:Disable renew.png]]
			<br>
			<br>
			'''Please note, the domain will remain registered until the next due date but will not auto renew.'''
			<br>
	{{note\|If you're wanting to cancel multiple domain registrations, you will need to cancel each domain registration individually. Also, this will not cancel any hosting account/server you may be hosting the domain registration(s) on. You need to cancel hosting accounts/servers individually as well. You can view our article on [[How to cancel your hosting service]].}}		{{note\|If you're wanting to cancel multiple domain registrations, you will need to cancel each domain registration individually. Also, this will not cancel any hosting account/server you may be hosting the domain registration(s) on. You need to cancel hosting accounts/servers individually as well. You can view our article on [[How to cancel your hosting service]].}}

Docs admin at 12:37, 24 June 2016

2016-06-24T12:37:21Z

← Older revision		Revision as of 08:37, 24 June 2016
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	<br />		<br />
	<div class="support_submit_ticket rollover">		<div class="support_submit_ticket rollover">
	<a href="~~http~~://~~www~~.ace-host.net~~/helpdesk~~/">		<a href="https://billing.ace-host.net/">
	<img src="/images/6/65/Submit_ticket.png" alt="Submit a Ticket" />		<img src="/images/6/65/Submit_ticket.png" alt="Submit a Ticket" />
	</a>		</a>

Docs admin: Updated PayPal help-center article link

2016-01-25T11:03:09Z

Updated PayPal help-center article link

← Older revision		Revision as of 07:03, 25 January 2016
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	{{note\|If you're wanting to cancel multiple domain registrations, you will need to cancel each domain registration individually. Also, this will not cancel any hosting account/server you may be hosting the domain registration(s) on. You need to cancel hosting accounts/servers individually as well. You can view our article on [[How to cancel your hosting service]].}}		{{note\|If you're wanting to cancel multiple domain registrations, you will need to cancel each domain registration individually. Also, this will not cancel any hosting account/server you may be hosting the domain registration(s) on. You need to cancel hosting accounts/servers individually as well. You can view our article on [[How to cancel your hosting service]].}}

	IMPORTANT: If you have a PayPal Payment Subscription setup for this service, you will want to cancel your subscription through PayPal Account. Here is PayPal's Help Center Article on [https://www.paypal.com/us/~~webapps~~/~~helpcenter/article~~/~~?articleID=94044&topicID=11500010&m=TTQ#canceling_payments~~ Canceling Payment Subscription].		IMPORTANT: If you have a PayPal Payment Subscription setup for this service, you will want to cancel your subscription through PayPal Account. Here is PayPal's Help Center Article on [https://www.paypal.com/selfhelp/article/FAQ2058/3 Canceling Payment Subscription].

	[[Category:Sales and Billing FAQ]]		[[Category:Sales and Billing FAQ]]

Docs admin at 14:38, 3 December 2015

2015-12-03T14:38:03Z

← Older revision		Revision as of 10:38, 3 December 2015
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	{{Client Area Password Reset}}		{{Client Area Password Reset}}

	'''2'''. Click on the ~~[[File:mydomains_whmcs.jpg\|link=]]~~ tab.		'''2'''. Click on the 'Domains' tab and click on 'My domains' from the drop down window.

	'''3'''. Click the ~~View Details~~ icon ~~[[File:View details whmcs.jpg\|link=]]~~ to the right of the domain registration you're wanting to cancel.		'''3'''. Click the 'Manage Domain' icon to the right of the domain registration you're wanting to cancel.

	'''4'''. Click the ~~[[File:Disable_auto_renew_whmcs.jpg\|link=]]~~ button.		'''4'''. Click on the 'Auto Renew' tab and click the 'Disable Auto Renew' button.

	{{note\|If you're wanting to cancel multiple domain registrations, you will need to cancel each domain registration individually. Also, this will not cancel any hosting account/server you may be hosting the domain registration(s) on. You need to cancel hosting accounts/servers individually as well. You can view our article on [[How to cancel your hosting service]].}}		{{note\|If you're wanting to cancel multiple domain registrations, you will need to cancel each domain registration individually. Also, this will not cancel any hosting account/server you may be hosting the domain registration(s) on. You need to cancel hosting accounts/servers individually as well. You can view our article on [[How to cancel your hosting service]].}}

Docs admin at 14:33, 3 December 2015

2015-12-03T14:33:09Z

← Older revision		Revision as of 10:33, 3 December 2015
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	{{Client Area Password Reset}}		{{Client Area Password Reset}}

	'''2'''. Click on the [[File:~~domains_whmcs~~.jpg\|link=]] tab.		'''2'''. Click on the [[File:mydomains_whmcs.jpg\|link=]] tab.

	'''3'''. Click the View Details icon [[File:View details whmcs.jpg\|link=]] to the right of the domain registration you're wanting to cancel.		'''3'''. Click the View Details icon [[File:View details whmcs.jpg\|link=]] to the right of the domain registration you're wanting to cancel.

Docs admin at 14:32, 3 December 2015

2015-12-03T14:32:34Z

← Older revision		Revision as of 10:32, 3 December 2015
Line 20:		Line 20:
	{{Client Area Password Reset}}		{{Client Area Password Reset}}

	'''2'''. Click on the [[File:~~Mydomains_whmcs~~.jpg\|link=]] tab.		'''2'''. Click on the [[File:domains_whmcs.jpg\|link=]] tab.

	'''3'''. Click the View Details icon [[File:View details whmcs.jpg\|link=]] to the right of the domain registration you're wanting to cancel.		'''3'''. Click the View Details icon [[File:View details whmcs.jpg\|link=]] to the right of the domain registration you're wanting to cancel.

Docs admin at 14:54, 4 June 2013

2013-06-04T14:54:15Z

← Older revision		Revision as of 10:54, 4 June 2013
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	'''4'''. Click the [[File:Disable_auto_renew_whmcs.jpg\|link=]] button.		'''4'''. Click the [[File:Disable_auto_renew_whmcs.jpg\|link=]] button.

	{{note\|If you're wanting to cancel multiple domain registrations, you will need to cancel each domain registration individually. Also, this will not cancel any hosting account/server you may be hosting the domain registration(s) on. You need to cancel hosting accounts/servers individually as well. You can view our article on [[How to cancel your hosting service]] }}		{{note\|If you're wanting to cancel multiple domain registrations, you will need to cancel each domain registration individually. Also, this will not cancel any hosting account/server you may be hosting the domain registration(s) on. You need to cancel hosting accounts/servers individually as well. You can view our article on [[How to cancel your hosting service]].}}

			IMPORTANT: If you have a PayPal Payment Subscription setup for this service, you will want to cancel your subscription through PayPal Account. Here is PayPal's Help Center Article on [https://www.paypal.com/us/webapps/helpcenter/article/?articleID=94044&topicID=11500010&m=TTQ#canceling_payments Canceling Payment Subscription].

	[[Category:Sales and Billing FAQ]]		[[Category:Sales and Billing FAQ]]