CDP Backup Failure
From Acenet Knowledgebase
Revision as of 20:25, 4 May 2015 by Docs admin (Talk | contribs) (→CDP Backup Failure - Cannot Connect to Server)
CDP Backup Failure - Cannot Connect to Server
This is the most common error seen with CDP Backups. In order to resolve this, please run the following commands:
yum -y update serverbackup*
serverbackup-setup --get-module
service cdp-agent restart
This will update the R1Soft CDP Agent software and kernel module, and restart the CDP Agent software. The next CDP Backup should run successfully.
If you receive any additional errors, or would like a Systems Administrator to take a look at your backups, please login to your Client Area and open a new support ticket.